Stellar Data Recovery Knowledge Base (KB) Articles 530

SKB431

I have accidentally formatted my memory card. How I can recover data using Stellar Photo Recovery - Windows?

Use Stellar Photo Recovery software to restore media files from the formatted memory card. However, the success of memory card recovery depends on the condition of your card, data overwriting, and the amount of time that has passed since data loss. To recover deleted photos from the formatted memory card, use Stellar Photo Recovery software. Here’s a step-by-step guide to help you recover lost..

Date Published 12 Aug 2016

Total Views 6350

SKB697

How to exit sleep mode/Hibernation while repairing large size file with 'Stellar Repair for Outlook'?

There are different power-saving modes (Sleep mode, hibernation mode and more) designed for laptops and PC's. By default, these modes are primarily designed to make you power conscious during inactivity hours—especially when running on battery. On the other way, these may pause or stop your work which may take longer hours; for example- while downloading something from the internet or pr..

Date Published 30 Apr 2018

Total Views 6337

SKB414

Why am I not able to see my camera in Photo software?

If you're unable to see your camera in the Stellar Photo Recovery software, it’s because Stellar Photo Recovery doesn't recognize cameras directly as system drives. Here’s how to scan and recover your camera’s files using the software: Take the memory card out of your camera. Insert the memory card into a card reader and connect the reader to the computer. Once the card is connected, l..

Date Published 11 Aug 2016

Total Views 6297

SKB128

Next' button won't shows any external drive after clicking on the 'Recover' button in Stellar Data Recovery Professional for Mac, Why?

Stellar Data Recovery Professional for Mac software supports FAT, HFS, ExFAT, and HFS+ file systems. If the software is not detecting the external drive, then the file system of the drive could be different. Check the file system of your external drive. The file system of the destination drive (in this case, the external drive) must be FAT, HFS, HFS+ or ExFAT file system. Also, ensure that the ex..

Date Published 14 Dec 2012

Total Views 6258

SKB475

How do I recover only photo, audio and video files with the software?

To recover only multimedia files (photo, audio and videos) using Stellar, follow the steps mentioned below: Run Stellar Data Recovery Professional software. From Select What to Recover screen, select Multimedia Files. Click Next. From "Recover From" screen, select a location from "Common Locations" or any of the "Connected Drives". In case you want to scan a specific folder, select ..

Date Published 02 Feb 2017

Total Views 6255

SKB873

How to Resolve Password Error?

Stellar Converter for NSF converts Lotus Notes mailbox items (NSF) to Outlook PST format. When you select an NSF file for PST conversion, the software may prompt you to enter the password. This password prompt may appear every time a new mailbox is exported to PST. To prevent these password prompts, you need to change Security Setting and remove the password from Lotus Notes. Follow these step..

Date Published 13 Feb 2020

Total Views 6226

SKB464

Unable to open the MS Outlook. How can I import the PST file?

Kindly follow below steps to import the repaired PST file: Click on Start. Go to Control panel. Double click on view 32-bit control panel items. Then, open ‘Mail’. Now, click on ‘Data Files’. If you are able to see the recovered PST file listed, kindly select that file and click on ‘Set as default’. Now close everything and open your Outlook. If you are not able to see the re..

Date Published 25 Jan 2017

Total Views 6210

SKB695

How to repair multiple mailboxes in Stellar Repair for Exchange?

One of the most impressive features of Mailbox Exchange Recovery software is its capability to repair and save multiple Exchange mailboxes and mail items at the same time. With Parallel Processing feature, the software saves a ton of time when you need to extract specific information from several or large mailboxes quickly. All you need to do is select the desired mailboxes after the scan and th..

Date Published 30 Apr 2018

Total Views 6198

SKB130

Can I purchase the software from store in person? Where are you located in my country?

Yes, you can purchase the software in person through our partners. Stellar has partners in major countries around the globe. Please check the link given below to find a partner: Find Partner In case you do not see any partner for your country, then you can purchase the software online from our website: Stellar Info You can contact on numbers given below to solve your pre-sales queries: ..

Date Published 14 Dec 2012

Total Views 6151

SKB744

How to use Extensive Scan in Stellar Repair for Exchange

Stellar Repair for Exchange is a flagship product by Stellar Data Recovery designed to combat the toughest of data loss scenarios faced by Microsoft Exchange servers. Unexpected hardware and software issues like virus infections, bad sectors on the hard drives, malware attacks, unplanned system formats, sudden system termination, etc. could leave the Exchange database files (EDB files) corrupte..

Date Published 21 Jun 2018

Total Views 6111