If the SD card scan process gets stuck while running the software, try creating an image of the storage media to recover your files.

Steps to create an image of the SD card and recover data:

  1. Run Stellar Photo Recovery.
  2. From the Side Panel, under Disk Image, click Create Image option.
  3. From the Create Image screen, select the SD card for which you wish to create an image and click Create.

create image-1

  1. In ‘Creating Media Image to Save‘ dialog box, locate the destination where image file should be saved. In the File Name text box, type name. Click Save.
  2. Creating Image screen will appear showing the process of creating the image.

.create image-2

  1. After the process gets completed, Imaging Successful dialog box appears. Click OK.

create image-successful-3

  1. A screen as displayed below shows the newly created image.

create image-scan-4

  1. Click Scan to start the recovery process. The process will take some time to complete.

create image-scan-5

  1. Click OK once the scan completes. In the left-pane of the main window, you can see the list of all the found files and folders. Select a file and preview in the right pane.

create image-scan-6