Stellar Data Recovery Knowledge Base (KB) Articles 500

SKB135

I do not want to share my personal details, can I still buy the Data Recovery for Mac application?

Sharing of personal details (like name, shipping and billing address, email address and so on) is necessary in order to buy the Data Recovery for Mac application. However, Stellar is committed to maintaining the privacy of the information you share with us. We will not sell, distribute, or rent information about you and your purchases from www.stellarinfo.com to a third party. We will use..

Date Published 14 Dec 2012

Total Views 6905

SKB131

What does premium service for Stellar Mac Data Recovery software mean?

Stellar Mac Data Recovery software comes in two versions – one with premium service and one without.Stellar Mac Data Recovery Premium Service means that Stellar provides additional quality services along with the software. These services includes:1. Mac Data Recovery Expert Advice2. Remote Desktop/Laptop Support3. Premium & Dedicated (Help/Support)Phone Lines (1-877-778-6083) The premiu..

Date Published 14 Dec 2012

Total Views 6897

SKB1016

How to Migrate OST to Microsoft 365 from Different Remote Systems

If you are a Rackspace® customer affected by the security incident and need to move your users' mailboxes to Microsoft 365, you can use the backup or their Archive Service to restore user mailboxes in Microsoft 365. The Archive Service allows you to search and export the mail items in PST format, which you can import to Microsoft 365 via the Network Upload method. However, if you didn&rsq..

Date Published 07 Dec 2022

Total Views 6894

SKB430

Stellar Photo Recovery got closed after a few minutes of scan. How do I recover my data now?

If Stellar Photo Recovery closes unexpectedly during the scan, try the following steps: Restart Stellar Photo Recovery. Check the health status of your system's Hard Disk Drive (HDD). If the software continues to close after few minutes of scan, it may indicate that the drive is failing. In that case, create the disk image of the drive using the ‘Create Image’ feature of Stellar Photo R..

Date Published 12 Aug 2016

Total Views 6888

SKB388

How to Migrate Mailboxes From one Exchange Server to Another

Stellar Migrator for Exchange has been designed with simple and self-explanatory interface that lets you to easily migrate mailboxes from one MS Exchange server to another. In order to initiate the process first you need to establish the connection with the Donor Exchange server and then the software lets you to connect to Donor Exchange server and migrate the selected mailboxes. 1. Launch Stel..

Date Published 20 Oct 2015

Total Views 6875

SKB473

How to recover only the deleted files from the hard drive?

To recover only deleted data with the help of a Stellar Data Recovery Professional software, follow the below steps once the scanning is completed: From the Preview window, select the files and folders you want to recover. To recover deleted files only select the files from the Deleted List. You can select all or the individual files in the list. Click Save. A Save dialog box is displaye..

Date Published 02 Feb 2017

Total Views 6869

SKB421

Why do I see the error message - "Please make sure to connect the media whose scan information is being used for recovery" when using a saved scan information file in the Photo Recovery software?

This error occurs if the storage media is removed after saving the scan information. Please ensure that the drive or card related to the saved scan information is connected when you resume recovery. ..

Date Published 12 Aug 2016

Total Views 6858

SKB423

I have created an image of the drive using Stellar Photo Recovery. How do I scan the image file?

Stellar Photo Recovery allows you to scan and recover data from the disk image. Here’s how to do it: Run Stellar Photo Recovery. From the Side Panel, under Disk Image, select the Recover From Image option. All disk images appear on the Recover From Image screen with their sizes. Select the image to recover data. After selecting the required image, click Scan button to start r..

Date Published 12 Aug 2016

Total Views 6831

SKB125

Can I use a single SOHO license of Stellar Data Recovery Professional for Mac on two or more Macs?

The SOHO license allows you to install the software on a single Mac system. If you have multiple Macs at your home, you have to purchase Technician licenses of the software in order to run the software on multiple Macs. Read more about Stellar Data Recovery Technician for Mac ...

Date Published 14 Dec 2012

Total Views 6822

SKB340

How can I extract a particular message from user mailbox and convert it into a PDF format?

A typical user mailbox contains a collection of mail items like Inbox, Drafts, Calendar, Contacts, Deleted Items, Journal, Notes, Outbox, Tasks, and Sent Items. In order to extract a particular message from any of these items like Inbox, and save it in a different format, you need to use Stellar Mailbox Extractor for Exchange Server. Stellar Mailbox Extractor for Exchange Server is an ideal tool..

Date Published 18 Sep 2014

Total Views 6817