Stellar Data Recovery Knowledge Base (KB) Articles 680

SKB974

Why Stellar Data Recovery for iPhone takes time in scanning my iPhone?

Stellar Data Recovery for iPhone thoroughly scans your iOS devices and iTunes Backup to retrieve every bit of data. However, the scanning time of the software depends on several factors: The amount of data on your iPhone: The Greater the amount of data on your iPhone, the more time the software will take to scan. The size of RAM on your iPhone: The Greater the RAM, the mor..

Date Published 07 Sep 2021

Total Views 3586

SKB1028

Hard drive damaged in MacBook Pro Mid-2012 (APFS structures not readable even in Mac recovery mode). Cannot access macOS or data

If your MacBook Pro Mid-2012 hard drive is damaged and you can’t read or access the drive in recovery mode, you can use dedicated Mac data recovery software, such as Stellar Data Recovery for Mac. It is a DIY data recovery software, which you can use to recover data from damaged, crashed, or unbootable Mac HD or system. Learn: How to Recover Data from Crashed or Unbootable Mac ..

Date Published 12 Apr 2023

Total Views 3578

SKB632

After repairing the corrupt file with the application, the application displays a message that the “Files have been successfully repaired”. The customer saves the repaired files on computer however could not play them?

In this case, we need to inform the customer that the actual repair depends on the preview available inside the application. The file might be severely corrupt, that’s the reason customer cannot play it. The message which the customer has seen is a default message which gets displayed. If the customer is repairing large files then the preview would not be available. The customer need to run..

Date Published 21 Feb 2018

Total Views 3574

SKB967

Can I install Stellar Data Recovery for iPhone on my iPhone?

No, Stellar Data Recovery for iPhone cannot be installed directly on your iPhone. It is a desktop application designed to be run on a Windows or Mac, not on mobile devices. The software lets you to recover lost data from an iPhone, but you need to connect your iPhone to a computer via USB first. ..

Date Published 18 Aug 2021

Total Views 3572

SKB900

How to Open an Existing Case in Stellar Email Forensic?

1. Run Stellar Email Forensic. A dialog box will open with two options: Add Case and Open Case. [See Image 1] Image 1: Dialog box for adding a new case or opening an existing case 2. Click Open Case. You can also select this option from the case menu: select Case > Open Case. The Recent Cases window will open with a list of recent cases and their details like title, path, creation and mod..

Date Published 17 Jun 2020

Total Views 3571

SKB1034

How to Repair Severely Corrupted Photo Files using a Sample File?

The Advanced Repair feature of Stellar Repair for Photo uses ‘sample files’ to repair severely corrupt photos. A sample file is a good, openable photo captured from the same device in the same file format as your corrupted photo. Stellar Repair for Photo uses sample file information like file type, resolution, ISO, device, etc., to repair corrupt images. Here’s how to re..

Date Published 16 Aug 2023

Total Views 3565

SKB914

How to Relink Email Attachments after Converting an OST into PST?

Stellar Converter for OST Technician provides an advanced option to Extract and save all attachments to a folder option that saves all attachments in a folder and PST file separately, while saving the converted OST file data to PST. This helps reduce the size of resultant PST file significantly as attachments form a major part of the Outlook data file. How does it work? When the attachment files..

Date Published 26 Aug 2020

Total Views 3560

SKB577

How can ‘Stellar Repair for Photo’ be removed from the computer?

In case of a mac system, drag and drop the Stellar Repair for Photo file from Applications folder to Trash. In case of a windows system, you need to uninstall the application from Control Panel...

Date Published 12 Feb 2018

Total Views 3547

SKB649

I have performed normal scan by using Stellar Data Recovery software but after scanning process your software is not showing the files which I want to recover. How can I recover files?

We suggest you to perform ‘Deep Scan’ by using the software. Once quick scan is completed, in the preview window choose Click Here option given at the bottom of the window to start Deep Scan...

Date Published 23 Feb 2018

Total Views 3542

SKB623

How to activate Video Repair (Mac)?

Registering Stellar Repair for Video : On toolbar, click on Register option. Registration window is displayed. Do one of the following: If you have purchased the product and received registration key, Select I have a key to register the product option and click OK. ..

Date Published 21 Feb 2018

Total Views 3531