Stellar Data Recovery Knowledge Base (KB) Articles 690

SKB649

I have performed normal scan by using Stellar Data Recovery software but after scanning process your software is not showing the files which I want to recover. How can I recover files?

We suggest you to perform ‘Deep Scan’ by using the software. Once quick scan is completed, in the preview window choose Click Here option given at the bottom of the window to start Deep Scan...

Date Published 23 Feb 2018

Total Views 3577

SKB623

How to activate Video Repair (Mac)?

Registering Stellar Repair for Video : On toolbar, click on Register option. Registration window is displayed. Do one of the following: If you have purchased the product and received registration key, Select I have a key to register the product option and click OK. ..

Date Published 21 Feb 2018

Total Views 3566

SKB624

On how many computers, a copy of Video Repair could be activated?

The Video Repair is a Standard License application. The purchased application could be activated and used on a single computer only. If the customer has to use the application on multiple computers then he needs to purchase multiple copies of the application...

Date Published 21 Feb 2018

Total Views 3559

SKB1014

What file types does Stellar Photo Recovery support?

Stellar Photo Recovery supports a wide range of images and media file types. These file types are segregated into various categories, as shown below: Photo Formats: File Type File Extension Adobe EPS (Macintosh) EPS Adobe EPS (Windows) EPS Adobe InDesign INDD Adobe Photosh..

Date Published 07 Dec 2022

Total Views 3544

SKB640

I have completed the scan in Stellar Data Recovery Professional software but I am unable to find my files. How can I search my files from the scan result?

To search for specific files, enter the name of the file in ‘Search Files’ field and hit Enter. To move to the next found entry click or press CTRL + g...

Date Published 23 Feb 2018

Total Views 3540

SKB899

How to Close a Case in Stellar Email Forensic?

To close a case in Stellar Email Forensic: 1. Open Case menu. [See Image 1] Image 1: Case menu in Stellar Email Forensic 2. Click Close Case. A dialog box with message “Case closes successfully” will appear. [See Image 2] Image 2: Case closed dialog box 3. Click OK button to close the dialog box...

Date Published 17 Jun 2020

Total Views 3538

SKB664

How can I save the scanning in Stellar Repair for MS SQL software?

Stellar Repair for MS SQL saves a scan information of the MS SQL Database (MDF) File at the time of repairing. This saved scan information can be used later to repair corrupt database in case you wish to repair the database file again. Using a scan information saves time, since scanning of each database file does not take place. All files and folders shown after scan process can be viewed as we lo..

Date Published 27 Feb 2018

Total Views 3529

SKB1046

How to Increase On Premises Mailbox Size Limits?

While you are saving mailboxes directly to Live Exchange, you may face crashing issue. In that case, the reason is that your mailboxes size is set default to 2 GB and software is not getting permission to recover data over 2 GB. In that case, you need to increase the size limit using ECP or PowerShell command. You can follow the below steps to complete this task: Increase size of Single User M..

Date Published 21 Sep 2023

Total Views 3516

SKB941

How to Resume Mailbox Recovery?

Stellar Repair for Exchange provides an advanced option to ‘Remove’ mailboxes in ‘Pending’ status or stop the saving process. However, if you accidentally remove a required mailbox, you don’t need to start the process again. After saving the mailboxes, a ‘Process Complete’ dialog box appears with the ‘Resume’ option. This allows you to resume saving mailboxes that w..

Date Published 12 Feb 2021

Total Views 3501

SKB652

I have completed the scan and it is showing lot of files and folders with their original name. I just want to recover one file. Is it possible to look for it?

Yes, it is possible to recover particular file after scanning process. To search for specific files: Enter the name of the file in Search Files field and hit Enter. To move to the next found entry click or press CTRL + g...

Date Published 23 Feb 2018

Total Views 3498